Digital ordering system for gastronomy
Self-ordering, take-away & delivery service
With Gastronovi’s ordering system, you speed up ordering processes, reduce wait times, and relieve your staff. Offer your guests even better service and increase your revenue with digital ordering options. Manage self-ordering, take-away, delivery, pre-orders, and your digital menu – all in one flexible solution.
Highlights of your self-ordering system for gastronomy
Self-ordering
Take-away
Delivery service
Digital menu
Contactless payment
What our ordering system offers you
Want to learn more? We're here for you!
Our features in the digital self-ordering
Self-ordering via QR code
Offer flexible self-service options with high quality: Your guests can scan a QR code with their smartphone to access the digital menu and order directly. This reduces wait times for your guests while relieving your service team.
Pre-orders
Your guests can conveniently select and order food and drinks before their visit using the mobile ordering system. The order can also be paid for in advance.
Digital menu
Provide clear and transparent information about your menu. Images, allergens, additives, and more can be easily accessed for each dish. Menu changes can be implemented quickly and flexibly.
Take-away
Allow your guests to enjoy their favorite dishes outside your restaurant. Use pick-up numbers on displays to keep guests informed and ensure an organized process.
Digital receipt
Offer your guests the option to receive a digital (hospitality) receipt – environmentally friendly and convenient.
Delivery service
Expand your business with your own delivery service. Define delivery zones, minimum order values, and payment methods according to your needs.
Guided ordering process
The system guides your guests step by step through the ordering process. Targeted queries and suggestions help you increase upselling opportunities and minimize errors.
Automatic order acceptance
Set individual rules for automatic order acceptance in the POS system – e.g., for pre-paid orders, within defined business hours, or when certain minimum order values are met. This allows you to fully automate your processes.
Online payment incl. tipping
Provide your guests with all common online payment options – integrated tip suggestions ensure that your team still receives tips even with self-service orders.
Integration with multiple delivery platforms
Go to interfaces
Gastronovi Pay: Process cashless payments efficiently
Gastronovi Pay is the fully integrated payment solution for gastronomy – offering a unified and fair pricing model. Seamless integration ensures an efficient and automated payment process.
Discover the perfect integration with the ordering system
Checkout system
The heart of your gastronomy
· Fully integrated POS software
· Cloud-based & flexible
· Seamless connection between service & kitchen
Customer loyalty
Boost guest retention
· Customer database & loyalty cards
· Discounts & vouchers
· Employee cards
Table reservation
Optimize your occupancy
· Real-time table plan
· Online reservation calendar
· Automated guest communication
Questions & answers about the digital ordering system
What are the requirements for using the ordering system?
The module can only be used in combination with the Gastronovi checkout system and requires both modules to be booked. This ensures seamless interaction and centralized management of all orders. Integration with other POS systems is not possible.
How does self-ordering work for my guests?
Your guest simply scans a QR code with their smartphone – this can be displayed on a stand, flyer, receipt, or sticker at the table. The QR code directs them to the digital menu, where they can select their desired food and drinks, add them to the cart, and place the order. They can also choose to pay online, including a tip. The digital menu also provides guests with all relevant dish information, such as allergens and additives, answering common questions and reducing the workload for your service team. After completing the order, guests can download their receipt digitally if desired.
Does my guest need an app for online ordering?
No, online orders can be placed directly in the browser without installing an app. You simply embed a widget via a script on your website, allowing guests to access and order via smartphone, tablet, or laptop.
The widget is a small piece of software integrated into your website. It connects your site to the ordering system and provides an intuitive user interface where guests can place their orders. All orders are managed centrally in one system.
Can I track the performance of my ordering channels?
Yes, you can integrate tracking tools like Google Analytics to monitor where your orders originate from. Additionally, you can create custom scripts with unique tracking parameters for different channels, enabling data-driven decision-making.
Why Gastronovi offers you the best solutions
We make sure that gastronomy is both enjoyable and effortless. That’s why we give you more space for what you love.
Digitalization by professionals
We support you in digitalizing all your business processes – innovative, reliable, fair, and holistic. Our modules are perfectly coordinated and can be individually combined to fit your needs.
Get a consultation now
Questions?
We’re here to help!
Are you interested in innovative solutions to take your gastronomy business to the next level? Get in touch with us easily – we offer free and non-binding consultation.