User manual

Do you need help with gastronovi Office? Take a look at our comprehensive online manual.

Quick start guides

Do your staff need a quick introduction? Our quick start guides explain the most important basic functions.

Starter packages

Do you have any questions about installing the starter packages? You can download the manual as a PDF file here.

Status screen

Can you not get a connection to gastronovi Office? Check here if our systems are working normally or if there is a problem.

Speed test

Is your network or internet slow? Test the speed with a broadband measurement.

Remote maintenance

Do you need help via remote maintenance? You can start a session here after being requested to do so by the support hotline.

Printer server

Looking for the printer server to download? You will always find the latest version here.

System requirements

Are you running gastronovi Office on your hardware? You will find the system requirements here.

User support

  • 10 am - 6 pm
Tel.: +49 421 / 408942-0

Emergency support

  • 8 am - 10 am 6 pm - 10 pm 10 am - 10 pm
Tel.: +49 421 / 408942-0
Please note that our user support as well as our emergency support is a chargeable service, which will be invoiced to you according to the tariff scheme below.
Prices per minute, excl. VAT billed for every 5 minutes.
€ 1.65 € 2.475 € 3.30 € 4.125

Anwender-Support

  • 10:00 - 18:00 Uhr
Tel.: 0421 / 408942-0

Notfall-Support

  • 08:00 - 10:00 Uhr 18:00 - 22:00 Uhr 10:00 - 22:00 Uhr
Tel.: 0421 / 408942-0
Bitte beachten Sie, das es sich bei unserem Anwendersupport, sowie bei unserem Notfallsupport um eine kostenpflichtige Leistung handelt, welche Ihnen nach dem unten stehenden Tarifschema in Rechnung gestellt wird.
Preise pro Minute, exkl. MwSt. Abrechnung alle 5 Minuten.
1,65 € 2,475 € 3,30 € 4,125 €