Self-service concepts for your restaurant
Self-Ordering & Self-Service
Self-service concepts have been standard in the area of system catering and communal catering for decades. In view of the shortage of staff, more and more restaurants, bars and cafés are also turning to alternatives to traditional service. The level of guest service offered varies widely: some concepts continue to work with service staff who bring the food and drinks to the tables - while the guests order independently. In other concepts, the guest takes care of both ordering and picking up the finished order.
The advantages are obvious: since fewer service personnel have to be deployed, any bottlenecks can be better absorbed.
Existing staff can be deployed differently - and assist with faster food and beverage preparation. The Waiting time for guests shortened itself thereby. Additionally, guests can also order faster if they don't have to wait for a service person - increasing repeat orders.
But: Individual gastronomy naturally wants to offer its guests an experience that clearly stands out from the average canteen visit. It is therefore important to make ordering and collection as convenient and clear as possible. At the same time, the processes must be set up in such a way that they actually save resources and do not lead to unnecessary additional work.
Building blocks for your self-service concept
These modules can be used to implement a wide variety of self-service concepts - tailored to your wishes and requirements. The spectrum ranges from simple concepts with short implementation times to complex self-service systems that inspire your guests with modern digital solutions:
Order & Pickup:
The 2 pillars of self-service
With gastronovi you have the possibility to offer different self-service concepts - according to your requirements. The processes that run in the background are quite similar for all options and you benefit from the single-source principle: For example, you can conveniently use your anyway created menu, which would be accessed by the service staff when taking orders, for self-ordering via your guests.
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